Our next available booking date is May 25th onwards.
1. Custom-Made Design vs. Duplication
Our "Made from Scratch" Promise: We want your business to stand out! That’s why every logo, color, and layout we create is custom-made specifically for you. We do not use ready-made templates because your business isn't like everyone else’s—it deserves its own unique identity.
The "Visual Source" Rule for Colors: To make sure the colors we use are exactly what you envisioned, we pull the color palette directly from the photos and swatches provided in your Moodboard.
Precision: We extract the exact colors from your visuals to ensure harmony.
Consistency: By using your submitted moodboard as our only source, we ensure the final design matches the "vibe" you originally envisioned.
Why We "Tailor" instead of "Copy": Our goal is to protect your business. Sometimes, it is tempting to want a logo that looks exactly like a famous brand. However, we are here to ensure your brand is legally safe.
The Risk of Copying: If a brand is too similar to another, it can lead to legal problems. We want your brand to be 100% yours.
Using Inspiration Safely: We use your moodboard for inspiration. For example, if you love the "clean feeling" of a certain brand, we will create a new design that gives you that same feeling but is completely original.
Regarding Fonts: We use professional, licensed fonts. While we provide the final designs, we cannot give you the actual "font file" (the software) due to licensing laws. If you wish to use the font for your own typing, we can guide you on where to purchase your own legal license.
Our Selection Process: We always aim to find beautiful fonts for your brand. Where possible, we look for high-quality fonts that are free for you to use. However, the final font choice depends entirely on the Moodboard and the "vibe" we are trying to achieve for your business.
Licensing and Ownership: Some of the professional fonts we use in our design studio are licensed specifically to us.
The Final Design: You can use your final logo and graphics (the images we send you) anywhere without any problems.
The "System Detect" & Extra Use: If you want to install the same font on your computer to type your own documents or use it on your website, systems (like Canva, Adobe, or web hosts) may detect that the font is copyrighted.
Your Responsibility: If this happens, we will send you the official link where you can purchase your own license. This ensures your business stays 100% legal and professional as you grow.
2. The Critical Role of the Moodboard
Think of the Moodboard as the "heart" of our project. It is the most important step because it serves as our map.
The Foundation: Since we build everything based on this board, it is very important that the colors and photos you send truly represent the "vibe" you want.
Accuracy: All designs and color palettes will be based strictly on this board. We cannot use a professional blue moodboard and expect a playful pink outcome. Let’s work together to make sure the board is perfect before we start!
3. Why Payments are Non-Refundable
Our studio puts a lot of heart and hours into the "hidden" part of design—the Strategy and Planning.
The Work Behind the Scenes: Before we even start drawing, we spend hours researching your industry and competitors to make sure your brand will actually work in the real world.
Our Commitment: When you book a slot, we set aside that specific time just for you and decline other potential projects. Because we start this strategic work the moment the project begins, all payments are non-refundable.
4. Change of Direction & Mid-Project Rework
We work in "Milestones" so that you are involved every step of the way.
Staying on Track: Once we both agree on a Moodboard, the "Creative Direction" is locked in.
The 80% Rule: If you decide to change your mind or want a totally different look after we have already finished 80% of the work, we have to "restart" the process.
Liability: We will not be held liable for any damages, loss of income, or missed launch dates caused by a request to restart.
Extra Fees: Since we have to set aside the previous work and start the strategy from zero, an Additional Design Fee will be required to cover the new labor.
5. Your Final Files & Master Files
When we finish, we will send you high-quality files perfect for social media, your website, and printing (PNG, JPG, and PDF).
About Source Files (.AI, .PSD, .SVG): We strictly do not provide the "Master Files" or "Source Files" by default. These files are the intellectual property of our studio.
If you need them: If you require editable master files, please let us know before we start. There is an additional Source File Buyout Fee to purchase the ownership of these files.
6. Timelines and Delivery Dates
Our Scheduling: The standard delivery date for your project will be clearly stated in your Package and your Invoice. This is the timeline we aim for to ensure the highest quality of work.
What Can Change the Date? Please note that these dates are "estimated." The final delivery depends on two things:
Your Feedback: How quickly you respond to our messages and requirements.
Revision Requests: If there are many rounds of changes, the timeline will naturally extend.
Rush Fees: If you have a strict deadline and need your project finished faster than our standard timeline, Rush Fees will apply. These fees range from 30% to 100% of the total project cost, depending on how fast you need it and our current studio availability.
7. Final Approval and Post-Project Changes
The "Wrap-Up" Phase: Once you have approved your logo and brand elements, we begin the technical work of "wrapping up" your files (exporting, organizing, and preparing different formats).
Changes After Approval: Because we have already moved into the final production stage, any revision requests made after you have given final approval will be subject to Additional Fees.
Our Availability: As our studio continues to grow, our calendar is usually fully booked for the next 15 days. If you request changes after we have finished, we may not be able to work on them immediately. Your request will be scheduled according to our next available opening.
8. Agreement of Service
By paying your invoice, you officially confirm that you have read, understood, and agreed to all the terms in this Service Agreement. We value our partnership and want to ensure we are both protected as we build your brand together. Your payment serves as your digital signature, signaling that we are ready to begin this creative journey!
Questions or Concerns? We want you to feel confident and excited about our partnership. If you have any questions or concerns regarding these terms, please send us an email at hello@millennialdreamweaver.com before settling your invoice. We are happy to clarify anything for you!
Brand Design Service Agreement
1. Scope of Services
Millennial Dreamweaver Digital Marketing Services, owned by Jonalyn Manguba, specializes in providing high-quality graphic and content design solutions tailored to meet the diverse needs of our clients. Our services encompass, but are not limited to:
Advertising Materials: Development of visually compelling and strategically driven advertising materials for various platforms, including social media, print, and online display.
Marketing Collateral: Creation of impactful marketing collateral such as brochures, flyers, and presentations designed to effectively communicate your brand message and engage your target audience.
Social Media Content: Crafting engaging and shareable social media content, including images, graphics, videos, and captivating captions, optimized for various social media platforms.
Website Graphics: Design of visually appealing website graphics, encompassing headers, banners, icons, and other visual elements, to enhance user experience and brand identity.
Website Design and Development: Creating fully functional websites that look good and are easy to use.
This include:
Designing the way the website looks (layout, colors, fonts).
Building the website so it works properly (coding, features, pages).
Making sure the website works well on phones and tablets.
Poster Design: Creation of eye-catching and informative posters for promotional campaigns, events, or informational purposes.
2. Client Responsibilities
To ensure a seamless and efficient project workflow, we kindly request our clients to fulfill the following responsibilities:
Timely Feedback and Approvals: To ensure a smooth and efficient workflow, your prompt feedback and approvals are essential. Untimely approvals may lead to project delays and require rescheduling based on our team's availability. We appreciate your cooperation in maintaining consistent communication throughout the project.
Provision of High-Quality Assets: Clients are responsible for providing high-resolution images, logos, and any other relevant assets in the required formats to ensure optimal design quality.
Clear and Effective Communication: Maintaining clear and consistent communication throughout the design process is crucial to ensure alignment with project objectives and client expectations.
3. Intellectual Property Rights and Usage
Copyright Adherence: Millennial Dreamweaver Digital Marketing Services operates in full compliance with copyright laws and expects our clients to do the same. Clients are responsible for securing necessary licenses or permissions for any third-party materials provided.
Ownership of Original Design Work: Unless explicitly stated otherwise in the contract, Millennial Dreamweaver Digital Marketing Services retains the copyright to all original design work produced for the project.
Licensing and Usage Rights: Clients will receive a license granting usage rights to the final deliverables for the specific purposes outlined in the contract. Any unauthorized reproduction or use of the design work beyond the scope of the license is strictly prohibited.
Stock Image Licensing: In the event that stock images are incorporated into the design, Millennial Dreamweaver Digital Marketing Services will ensure proper licensing for their intended use. The cost of such licenses may be included in the project fee or billed separately as detailed in the contract.
4. Limitation of Liability
Errors and Omissions: While we strive for perfection, we acknowledge that human error is possible. We are committed to rectifying any errors or omissions promptly. However, our liability for such instances is limited to the value of the services rendered.
Client Responsibility for Usage: Millennial Dreamweaver Digital Marketing Services shall not be held liable for any damages or losses incurred as a result of the client's usage of the delivered designs or content, including but not limited to financial losses, business interruptions, or data loss. Clients are responsible for ensuring the suitability of the final deliverables for their intended purposes and compliance with all applicable laws and regulations.
Third-Party Claims: Millennial Dreamweaver Digital Marketing Services shall not be held liable for any claims arising from the use of materials provided by the client, including but not limited to copyright infringement, defamation, or any other legal disputes.
5. Revisions and Modifications
Minor Revisions: We offer 2 rounds of minor revisions at no additional cost to ensure client satisfaction. Minor revisions are defined as adjustments that do not significantly alter the original design concept.
Major Revisions: Revisions that substantially modify the original design concept or require more than 30% of the project to be reworked may incur additional charges.
6. Weather Conditions
Unforeseen Circumstances: In the event of severe weather conditions or other unforeseen circumstances that may impede project progress, Millennial Dreamweaver Digital Marketing Services will make every effort to keep clients informed and minimize any potential delays.
7. Cancellations
Cancellation Policy: Should a client need to cancel a project, we request prompt notification. Cancellation fees may apply based on the stage of project completion and the terms outlined in the contract.
Down Payment: To secure your booking, we require a 50% down payment on all service packages.
8. Indemnification
The client agrees to indemnify and hold harmless Millennial Dreamweaver Digital Marketing Services and its employees against any and all claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising from the client's use of the design work or breach of this policy.
9. Governing Law
This policy shall be governed by and construed in accordance with the laws of Central Luzon, Philippines.
10. Amendments
Millenial Dreamweaver Digital Marketing Services reserves the right to amend this policy at any time. Clients will be notified in writing of any material changes to the policy.
11. Non-Compete & Confidentiality
Both parties agree to respect each other’s proprietary and confidential information. Any materials, ideas, or business plans shared during the session or design process are to be kept confidential. Additionally, Millennial Dreamweaver Digital Marketing Services agrees not to disclose personal information of the client to third parties without explicit consent.
Acknowledgment and Acceptance
By proceeding with the booking of any services by Millennial Dreamweaver Digital Marketing Services, the client acknowledges that they have read, understood, and agreed to the terms and conditions laid out in this policy.
Contact Information:
For questions or clarifications regarding this policy, please email: hello@millennialdreamweaver.com
